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24/7 Water Damage Restoration in Jacksonville, FL

American Quality Restoration provides water damage restoration in Jacksonville, FL, answering 24/7. IICRC-certified technicians. Call (904) 438-8780 now.

IICRC Certified
Licensed & Insured
24/7 Emergency
Locally Owned

We work with all insurance carriers

Direct insurance billing · We handle the claim paperwork with your carrier from start to finish

Proof, not promises

Why Jacksonville homeowners choose American

American Quality Restoration is a top-rated restoration company in Jacksonville, with a 5.0-star Google rating across 62 reviews.

“The AQR team, Jeremiah and Travis, were fantastic.”
Charles, Google review · August 2026
“Couldn't recommend Marshall and the AQR team enough. High-quality work. Clear communication. Such a great team. Easy 5 stars from me!”
Eli, Google review · July 2026
“Excellent experience working with Marshall and the American Quality Restoration team! They were responsive, knowledgeable, and exceptionally easy to communicate with.”
Marie, Google review · June 2026

About Us

American Quality Restoration serves Jacksonville and the surrounding FL area with professional damage restoration for homes and businesses. From the first emergency call to the final walkthrough, our team manages the entire recovery — and we answer the phone 24/7, so help is on the way the moment something goes wrong.

Two technicians in PPE treating exposed wall studs, American Quality Restoration

Our Process

A clear, predictable process from first call to final sign-off

Free Consult

We visit your property, assess the scope, and answer every question — no charge, no obligation.

Estimate & Proposal

You receive a detailed written estimate before any work begins, so there are no surprises.

We Do the Work

Our crew executes the project on schedule with daily updates and consistent communication.

Final Inspection

A walk-through confirms every item meets our quality standard before we consider it done.

Completion

Final sign-off, documentation, and warranty paperwork — handed to you before we leave.

See why our customers love us

Our Work

Water Damage Restoration

Flooded living room with standing water before restoration Before
Same living room with new premium plank flooring and repaired walls after restoration After

Fire & Smoke Restoration

Living room with severe fire damage and charred walls before restoration Before
Same living room fully rebuilt and restored after fire damage After

Sewage Cleanup

Basement flooded wall to wall by a sewage backup before cleanup Before
Same basement extracted, disinfected and dry after cleanup After

Storm Damage Restoration

Bedroom with collapsed ceiling and storm debris before repair Before
Same bedroom with rebuilt ceiling after storm damage restoration After

Mold Remediation

Bathroom wall with spreading mold before remediation Before
Same bathroom wall clean and repainted after mold remediation After

Emergency Water Cleanup

Basement flooded wall to wall before emergency water cleanup Before
Same basement extracted, dried and repaired after cleanup After

Google reviews

What Our Customers Say

5.062 reviews on Google
CharlesAugust 2026
The AQR team, Jeremiah and Travis, were fantastic. They were knowledgeable, professional, courteous and went the extra mile to make certain the work they did for our church was top notch. We will miss not seeing these fine young men every day.
EliJuly 2026
Couldn't recommend Marshall and the AQR team enough. High-quality work. Clear communication. Such a great team. Easy 5 stars from me!
MarieJune 2026
Excellent experience working with Marshall and the American Quality Restoration team! They were responsive, knowledgeable, and exceptionally easy to communicate with. They showed up when they said they would, kept us informed throughout the process, maintained a clean job site, and even took care…
KaylaFebruary 2026
Ryan was absolutely amazing, he was able to get out here same day when our house flooded. Highly recommend American Quality Restoration super professional and helpful with all of my questions and concerns!
JosephFebruary 2026
Marshall came out to my house and took a look at an outside wall. My concern was to make sure there was no mold or mildew inside the wall. Marshall didn’t try to talk me in to any unnecessary repairs. Even though he had nothing to gain, he was kind enough to give me advice on what I should do to…
SolomonFebruary 2026
American Quality Restoration work is fast and efficient. The owner is truly a guy I would recommend anyone to work with. The work they have done on water damage from busted pipes is beyond amazing. They over deliver in every way, and make sure you are satisfied with everything. I can’t recommend a…

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24/7 Emergency Response

We answer the phone day and night. Insurance billing accepted.

Frequently Asked Questions

How fast can you get someone to my property?
We operate 24/7, so a technician can be dispatched as soon as you call, day or night. The sooner we arrive, the more we can typically save in flooring, drywall, and contents, so don't wait until morning if water or smoke damage is active.
Do you work with my insurance company?
Yes, we document the damage thoroughly with photos and moisture readings and bill most major carriers directly. This keeps you from having to pay the full cost upfront while your claim is being reviewed.
What should I do while I'm waiting for your team to arrive?
If it's safe, shut off the water source or power to the affected area and move valuables away from standing water. Avoid walking through contaminated water from sewage backups, and don't run fans or HVAC in a smoke-damaged space, since that can spread residue further.
Are your technicians actually certified, or is that just marketing?
Our technicians hold IICRC certifications specific to each type of loss: WRT for water, ASD for structural drying, FSRT for fire and smoke, and AMRT for mold. That means the person inspecting your property has been trained on the industry standards for that exact category of damage.
Do you charge for an initial estimate?
We assess the damage and walk you through the scope of work before any restoration begins, so you know what you're dealing with upfront. Call us to discuss your specific situation and we'll explain next steps clearly.
Is someone really available after hours and on weekends?
Yes, we're staffed 24/7, including nights, weekends, and holidays, because water and fire damage don't wait for business hours. Call anytime and you'll reach someone who can start coordinating a response immediately.

Water damage, fire, or storm emergency in Jacksonville? We answer 24/7 and dispatch technicians for water damage restoration, fire and smoke cleanup, mold remediation, storm damage repair, sewage cleanup, and the reconstruction work that follows once a property is dry and safe again. If water is spreading across your floor right now or smoke has settled into your walls, call (904) 438-8780 and we’ll walk you through what to do until we arrive.

Services we handle

Water damage restoration and emergency water removal. From burst pipes to water heater failures to ceiling leaks, we extract standing water, pull back saturated materials where needed, and set up drying equipment calibrated to the structure, not a one-size-fits-all fan placement.

Fire and smoke damage restoration. Smoke residue behaves differently on drywall, upholstery, and HVAC ductwork, and our technicians hold IICRC FSRT training specifically for reading that difference and cleaning accordingly.

Mold remediation and inspection. Mold can establish itself within 24 to 48 hours of a hidden leak, so we inspect moisture-prone areas like subfloors and wall cavities, not just the visible surface, before containment and removal begin.

Storm damage, sewage cleanup, and contents pack-out. When a storm takes out a roof section or a sewage backup contaminates a living space, we handle emergency board-up and tarping, sanitize affected areas, and pack out salvageable contents for cleaning off-site.

Why homeowners and property managers call us

American Quality Restoration has been handling restoration calls in the Jacksonville area since 2021, and our hours are 24/7, including holidays and the middle of the night when most emergencies actually happen. Our technicians carry IICRC certifications in water (WRT), structural drying (ASD), fire and smoke (FSRT), and mold (AMRT), which means the person assessing your property has been trained to the same standard across every type of loss we respond to. We’re licensed under #MRSR4374 and bill most major insurance carriers directly, so you’re not stuck fronting the full cost while a claim is still being processed. Property managers dealing with a multi-unit leak or a commercial tenant complaint get the same documentation and direct billing process as a single-family homeowner.

We also don’t disappear once the water’s gone. If a loss requires rebuilding drywall, flooring, or cabinetry, our reconstruction and general contracting team can take the project from demolition through final finishes, so you’re not coordinating a separate contractor on top of everything else.

Service area

We cover Jacksonville and the surrounding communities, including Jacksonville Beach, Orange Park, Ponte Vedra Beach, Atlantic Beach, Neptune Beach, Fleming Island, and Fruit Cove. Coastal properties near the beach communities often deal with higher ambient humidity that slows natural drying, and older homes inland around Jacksonville’s historic neighborhoods frequently have plumbing and plaster that behave differently under water intrusion than newer construction. Whatever part of town you’re in, we bring the same equipment and documentation process to the job.

If you’re reading this because water is actively spreading, smoke is still clearing, or a storm just tore something open, you don’t need to keep researching. Call (904) 438-8780 and we’ll get a technician on the way and tell you exactly what to do in the meantime.

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Where to Next

Call Now: (904) 438-8780