Contact American Quality Restoration
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Contact American Quality Restoration

Call (904) 438-8780 for 24/7 emergency restoration in Jacksonville and surrounding areas. Free estimates. Direct insurance billing.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call (904) 438-8780

Water spreading across a floor or smoke still hanging in the air doesn’t wait for business hours, and neither do we. Call (904) 438-8780 now, or use the details below if your situation isn’t urgent.

For urgent situations

If you’re dealing with active water intrusion, fire or smoke damage, a sewage backup, or storm damage that needs immediate board-up or tarping, pick up the phone. American Quality Restoration answers 24/7, and getting a crew moving sooner limits how far water travels, how deep smoke odor sets into materials, and how quickly mold has a chance to start. Don’t wait on an email reply for an active emergency.

For estimates and non-urgent inquiries

For a repair estimate, a mold inspection, insurance questions, or to schedule reconstruction and remodeling work, email admin@teamaqr.com or call the same number during the day. We’ll ask a few questions about the property and the damage so we can scope the visit properly, and we typically respond to non-urgent emails within one business day. If you’re not sure whether your situation counts as urgent, call anyway and describe what you’re seeing. We’ll tell you straight whether it needs same-day attention or can be scheduled.

Where we’re located

American Quality Restoration is based at 12620 Beach Blvd, Ste 3-193, Jacksonville, FL 32246, and licensed under #MRSR4374. From there, crews cover Jacksonville, Jacksonville Beach, Orange Park, Ponte Vedra Beach, Atlantic Beach, Neptune Beach, Fleming Island, and Fruit Cove. If you’re in one of these communities and dealing with water, fire, storm, or mold damage, give us a call rather than guessing at your options online.

Frequently Asked Questions

How fast can you get someone on-site?
We dispatch as soon as you call, and because we operate 24/7, that includes nights, weekends, and holidays. Exact arrival time depends on your location within our service area and current call volume, but the priority is getting a technician moving right away for active water, fire, or sewage situations.
Are you really available after hours?
Yes. American Quality Restoration operates 24/7, so a call placed at 2 a.m. gets the same response as one placed at 2 p.m. For non-urgent requests like estimates or remodeling questions, daytime calls or email tend to get you a more detailed answer since our office staff can pull up scheduling and documentation.
Do you work on commercial properties, or just homes?
Both. We handle residential losses like burst pipes and basement flooding as well as commercial and industrial jobs, including large loss and catastrophic response for bigger properties. Tell us the property type when you call so we can line up the right crew size and equipment.
Will you work directly with my insurance company?
We document the damage thoroughly with photos and notes as part of the restoration process, which supports your claim, and our office can coordinate billing directly with most major carriers. You'll still want to open the claim with your insurer yourself, but we handle the on-site documentation and communicate with your adjuster as needed.

Ready to take the next step?

Get a free quote today!

Call Now: (904) 438-8780